Shelley has been customizing and planning personalized vacations since 1981. Her fine attention to detail and impeccable personal service have become landmarks in travel planning. Shelley likes to pamper her clients, taking care of such details as frequent flyer accounts, dinner reservations, and individual advice for your customized vacation. "I'm a personal concierge, as well as a travel consultant and I love my profession," she proudly states.
Her expertise is in customized itineraries, luxury cruises and tours, adventure travel, honeymoons, and World Cruises, as well as travel for large groups, businesses, and family reunions.
Shelley was a travel agency owner for 13 years. At Bon Voyage Travel, she has been a member of its Summit Club for the past 13 years, which honors sales and service excellence.
"Why use a travel agent?" she asks. Planning a trip today can be confusing and time consuming and having the availability of a professional to assist you will guarantee you the lowest prices and best itinerary. Her years of experience enables her to share the wealth of information accumulated over the years with her clients. She also makes herself available to clients for unforeseen emergencies and changes. Shelley prides herself on making each vacation a memorable experience.
Shelley is ABSOLUTELY fabulous! Believe me, even in the digital world, it is still easier to work with someone local. My wife and I choose to deal with someone a couple of thousand miles away because we want to work with the best, and the best is Shelley. - Mark W.I want to take a moment to give a big thank-you to Shelley Heyman, our travel agent, who put together this wonderful vacation for us and sent a bottle of champagne to our suite on departure! I could not recommend anyone higher than Shelley to insure your vacation is wonderful from start to finish. She is the best!! Thanks for your kindness and caring!
THANKS, for all of your detailed planning to make our family’s trip to Italy, France, & Spain such a wonderful opportunity. I especially would like to thank you for getting all of our vouchers and receipts in order well in advance of our trip. We sincerely appreciate your counsel on planning our cruise excursions and, again, we are very grateful to you for your cooperation in getting our travel packets to us early. - Tom and Cynthia A.
(I have) been using Shelley Heyman for years and I must say, she is on the ball. Her personal service has been great. Having taken 30 plus cruises since 2014 and other travel her follow ups etc. has been wonderful. - Stanley L.Our trip was everything we expected thanks to you. We are both grateful for all your time and attention to detail. When we go on our next trip, we will certainly be coming to see you! - Carol
Our trip was amazing and Shelley fabulous. She kicked it out of the park! - Monica P.
Shelley is extremely competent and knowledgeable. Very pleasant to work with. - Annie M.
Shelley did a fabulous job reserving our trip on Crystal Cruises. Our trip met and surpassed all of our expectations! We will definitely be using Shelley again to book our next river cruise! - Valarie P.
Shelley is an outstanding travel agent. She has a tremendous amount of knowledge and experience. She has been a travel agent over 30 years and is a wealth of knowledge. Her attention to detail is really important in making sure her clients have an outstanding experience. - Jay K.
Shelley is a consummate professional- she knows carriers, hotels, activities and services- but above all else she knows her clients. She knows what questions to ask and carefully listens. - Hector C.
I was totally satisfied with the service provided by Shelly and Bon Voyage Travel. I have already recommended your services to others. - Daniel M.